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Payment methods at Robocat-Casino

Incorrect Crypto Address: Funds Irretrievably Lost

Sending cryptocurrency to an incorrect address at Robocat-Casino can result in the permanent loss of funds. For example, a Bitcoin (BTC) deposit requires an average of 10 to 60 minutes to confirm, and if the address is mistyped, the transaction cannot be reversed. This is a universal risk with all cryptocurrency transactions, not specific to this casino.
For users of Dogecoin (DOGE) or Litecoin (LTC), deposits typically take 5 to 30 minutes. A single character error in the destination address, whether it's a long string of alphanumeric characters or a QR code scan error, will send your funds to a non-existent or incorrect wallet. The blockchain's immutability means there is no recourse.
Even with faster networks like Binance Pay or USDT (TRC-20), which confirm deposits instantly or within 1 to 5 minutes respectively, the risk of sending to a wrong address remains. Always double-check the receiving address provided by Robocat-Casino and your own wallet's outgoing address before initiating any crypto transaction, as any error is final.
Bank card and coins in front of a glowing shield
Secure payments and limits at Robocat-Casino

1,000, 5,000, or 10,000 EUR Limit

For prepaid methods such as Neosurf, Paysafecard, and CashLib, the deposit limit is capped at 1,000 EUR per transaction. This means if a player wishes to deposit more than this amount, they would need to perform multiple transactions. These methods are convenient for managing smaller, controlled deposits for beginners.
Standard payment methods like Visa and Mastercard offer a higher deposit limit, allowing transactions up to 5,000 EUR. This increased limit caters to players who might want to deposit larger sums in a single transaction, providing more flexibility than the prepaid options. Withdrawals using cards are also possible, though subject to a processing time.
For the highest transaction limits, users can opt for e-wallets like Neteller and MiFinity, or cryptocurrencies such as Dogecoin (DOGE), Binance Pay, Litecoin (LTC), USDT (TRC-20), and Bitcoin (BTC). These methods support deposits and withdrawals up to 10,000 EUR, making them suitable for high rollers or those who prefer to manage large sums efficiently.

Paysafecard: Deposit Possible, Payout Excluded

Paysafecard is a popular prepaid voucher system that allows for immediate deposits at Robocat-Casino, with a minimum deposit of 10 EUR and a maximum limit of 1,000 EUR. This method is straightforward for players who wish to fund their accounts without sharing bank details, as it operates on a voucher code system.
While Paysafecard excels as a deposit method, it does not support withdrawals. This means any winnings accumulated through deposits made with Paysafecard must be cashed out using an alternative method. This is a standard limitation of most prepaid voucher systems in the online gaming industry.
For players who prefer using Paysafecard for its deposit convenience, it's essential to have a secondary withdrawal method ready, such as Neteller or a bank transfer. The absence of Paysafecard withdrawals necessitates planning for how to access winnings, ensuring a smooth payout process when desired.

Neosurf and Paysafecard: Deposit Yes, Withdrawal No

Neosurf and Paysafecard are prepaid payment solutions that facilitate instant deposits at Robocat-Casino, both with a minimum transaction value of 10 EUR and a per-transaction limit of 1,000 EUR. These methods are ideal for players seeking a quick and anonymous way to add funds to their gaming accounts.
A significant characteristic of both Neosurf and Paysafecard is their one-way functionality: they can be used to deposit money into a player's account, but they do not support the withdrawal of winnings. This is a common feature for prepaid voucher services, designed for deposit purposes only.
Consequently, players utilising Neosurf or Paysafecard for their initial deposits must select an alternative method for cashing out their winnings. Options such as Neteller, MiFinity, or bank transfers are available for withdrawals, allowing players to receive their funds despite the limitations of the prepaid deposit methods.

Card withdrawal takes 1 to 3 business days

When a player chooses to withdraw funds using Visa or Mastercard, the processing time typically spans between 1 to 3 business days. This duration is standard for card transactions as it involves verification and processing by both the casino and the respective card issuers, ensuring security.
For example, a withdrawal initiated on a Friday might not be fully processed until the following Monday or Tuesday, depending on weekends and public holidays. This contrasts with e-wallets or some cryptocurrency transactions which can be significantly faster, often completing within 24 hours or less.
Therefore, players opting for card withdrawals should factor in this 1 to 3 business day timeframe when planning to access their winnings. While not the quickest method available, it remains a reliable and widely accessible option for many users of Robocat-Casino.
Payment methods, limits and fees
MethodTypeDepositWithdrawalMin. DepositLimitFees
Visa / MastercardcardInstant1-3 Business Days (Visa)10 EUR10 - 5.000 EURNone
MiFinitye-walletInstant0-24 Hours10 EUR10 - 10.000 EURNone
Netellere-walletInstant0-24 Hours10 EUR10 - 10.000 EURNone
Binance PaycryptoInstant0-2 Hours20 EUR20 - 10.000 EURNone
Litecoin (LTC)crypto5-30 Minutes0-24 Hours20 EUR20 - 10.000 EURNone (Network Fee Only)
USDT (TRC-20)cryptoInstant (1-5 Minutes)0-24 Hours20 EUR20 - 10.000 EURNone (Low Network Fee)
CashLibprepaidInstantNot Available10 EUR10 - 1.000 EURNone
CashtoCode eVoucherprepaidInstantNot Available10 EUR10 - 1.000 EURNone
NeosurfprepaidInstantNot Available10 EUR10 - 1.000 EURNone
Banküberweisungbank1-3 Business Days3-5 Business Days20 EUR20 - 10.000 EURNone (Bank Fees Possible)

Why third-party payments are 100% rejected

CashtoCode eVoucher is a prepaid payment method available for deposits at Robocat-Casino, with a minimum transaction of 10 EUR. This method has an upper limit of 1,000 EUR for deposits and does not support withdrawals. Consequently, players using this method will need an alternative for receiving funds.
Prepaid options like Neosurf, Paysafecard, and CashLib all function similarly to CashtoCode eVoucher, enabling instant deposits starting from 10 EUR up to 1,000 EUR. However, none of these prepaid solutions facilitate any form of fund withdrawal. This means players must plan for a separate withdrawal method if they deposit using these services.
The absence of withdrawal functionality for CashtoCode eVoucher, Neosurf, Paysafecard, and CashLib means that any funds deposited via these methods cannot be cashed out directly. For example, if a player deposits 50 EUR using CashtoCode, they must select a different payment method to receive their winnings later.

50 EUR budget: which method fits

For a 50 EUR budget, several payment methods accommodate this amount for deposits, including Visa/Mastercard and Neteller. Both allow instant deposits starting from 10 EUR up to 5,000 EUR for cards, and 10,000 EUR for Neteller, with no stated fees, making them convenient options.
Cryptocurrencies like Dogecoin (DOGE) and Litecoin (LTC) are also suitable for a 50 EUR deposit, with a minimum of 20 EUR and a limit up to 10,000 EUR. While these methods have network fees, the deposit time is between 5-30 minutes, and withdrawals are processed within 0-24 hours.
Considering both deposit and withdrawal needs for a 50 EUR budget, e-wallets like MiFinity or Neteller offer a good balance. They allow instant deposits from 10 EUR up to 10,000 EUR and process withdrawals within 0-24 hours, providing a straightforward transaction cycle.

KYC Before First Payout: 24-48 Hours

Robocat-Casino requires Know Your Customer (KYC) verification before processing the first withdrawal. This process involves submitting identification and proof of address documents, which must not be older than 3 months. The verification itself typically takes between 24 to 48 hours to complete.
For example, if a player wishes to withdraw winnings after making an initial deposit of 20 EUR via Dogecoin (DOGE), they must first undergo the KYC procedure. This means that even though Dogecoin withdrawals can be as fast as 0-24 hours, the overall payout timeline is extended by the verification period.
The KYC process ensures account security and compliance. Players should anticipate this 24-48 hour waiting period for verification before their first cash-out, regardless of the deposit method used, such as Visa/Mastercard which has withdrawal times of 1-3 business days.

Cancel withdrawal: what is possible during wait

It is possible to cancel a withdrawal request at Robocat-Casino while it is being processed. This option is generally available for methods that have a longer processing time, allowing players to reverse the transaction before the funds are sent out.
For instance, if a player initiates a withdrawal using Visa/Mastercard, which can take 1-3 business days for payout, they may have the window to cancel the request. This cancellation capability provides flexibility should a player change their mind or wish to use the funds for further gameplay.
However, for withdrawal methods with very fast processing times, such as Binance Pay (0-2 hours) or cryptocurrencies like Dogecoin (0-24 hours), the opportunity to cancel a withdrawal may be extremely limited or non-existent due to the rapid nature of these transactions.

Bitcoin Deposit: Transaction Fee Separate from Amount

When depositing Bitcoin (BTC) at Robocat-Casino, a transaction fee is applied by the Bitcoin network, which is separate from the deposit amount itself. The minimum deposit for Bitcoin is 20 EUR, with limits up to 10,000 EUR, and deposits can take between 10-60 minutes to confirm.
This network fee, which is not charged by the casino but by the blockchain, means that the total cost to deposit Bitcoin will be the desired deposit amount plus the network's transaction fee. For example, depositing 20 EUR in BTC might cost slightly more than 20 EUR due to this external fee.
While Robocat-Casino itself does not impose fees on Bitcoin deposits or withdrawals, players must be aware of and account for the separate network transaction fee. This is a standard practice for all cryptocurrency deposits, including Litecoin (LTC) and USDT (TRC-20) which also incur network fees.

Neosurf, CashLib, and CashtoCode for Bonus Deposit

For players favouring prepaid options, Neosurf, CashLib, and CashtoCode are available for deposits. These methods all have a minimum deposit of 10 EUR and offer instant crediting of funds. However, none of these prepaid methods support withdrawals, meaning a separate method would be required to receive winnings.
The maximum deposit limit for Neosurf, CashLib, and CashtoCode is set at 1,000 EUR per transaction. This limit contrasts with other methods like MiFinity or USDT which allow up to 10,000 EUR. Players using these prepaid options should be aware of this lower ceiling for single deposits.
A significant advantage for these methods, and many others at Robocat-Casino, is the absence of deposit fees. This means the full 10 EUR or any amount up to the 1,000 EUR limit reaches the player's account without deductions. This fee-free approach is consistent across most of the listed payment solutions.

Detect double charge and report correctly

Should a player experience a double charge on their account, it is crucial to identify the payment method used. For instance, if the charge originated from a MiFinity transaction, which typically processes withdrawals in 0-24 Hours, a discrepancy would be immediately apparent. The casino's system should log all transactions accurately.
If a Visa or Mastercard payment was attempted and a double charge occurred, the timeframe for resolution may differ. While card deposits are instant, withdrawals via Visa can take 1-3 Business Days. This difference in processing times is a key factor when investigating any erroneous billing.
For cryptocurrency transactions, such as USDT (TRC-20) or Bitcoin (BTC), a double charge would likely manifest as two separate blockchain confirmations. Although network fees exist, the instant nature of USDT deposits (1-5 Minutes) means any duplicate entry should be identifiable within minutes of the initial transaction.

Card payment rejected: bank or limit to blame

When a Visa or Mastercard payment is rejected, the first consideration is the player's bank. Banks can decline transactions for various security reasons, regardless of the casino's acceptance. This is a common occurrence, especially for international online payments, and does not necessarily indicate an issue with Robocat-Casino.
Alternatively, the transaction might be rejected due to exceeding the specified limit for card payments. Visa and Mastercard transactions at Robocat-Casino have a limit of 5,000 EUR. If a player attempts to deposit more than this amount in a single transaction, the payment will be declined.
It is also important to note that while card deposits are instant, withdrawals via Visa can take 1-3 Business Days. A rejection during the deposit phase, however, points to an immediate issue with the card issuer or the player's account limits, not with the withdrawal process.

Cancelled payment: money back in 5 business days

If a payment is cancelled, the return of funds depends on the original method used. For instance, a cancelled Banküberweisung transaction, which normally takes 3-5 Business Days for withdrawals, would follow this standard processing time for the refund. Players should anticipate this duration for the funds to reappear.
For E-Wallets like Neteller, which process withdrawals within 0-24 Hours, a cancelled payment should ideally be reflected much faster. However, the maximum timeframe for refunds in such cases is stated as 5 business days, ensuring a consistent consumer protection policy across methods.
Even though prepaid methods like Neosurf do not support withdrawals, if a deposit was somehow cancelled after initiation, the funds would revert to the player's account. The 5 business day window provides a clear expectation for when the player can expect their money back, regardless of the specific payment service.

Deposit Fee-Free, Pay Fees on Withdrawal

Deposits at Robocat-Casino are consistently fee-free across all listed methods, including E-Wallets like MiFinity and Neteller, and cryptocurrencies such as USDT (TRC-20). This means that the full amount deposited, from a minimum of 10 EUR up to 10,000 EUR for many methods, arrives in the player's account without any deductions.
While deposits are free, players should be aware that some withdrawal methods may incur fees. Banküberweisung withdrawals, for example, state 'None (Bank Fees Possible)', indicating that while Robocat-Casino does not charge, the banking institution might. This is a key distinction for budgeting potential costs.
Cryptocurrency withdrawals, like those for Bitcoin (BTC) or Litecoin (LTC), are also generally fee-free from the casino's side, but come with the caveat of 'Network Fee Only'. This means blockchain transaction costs apply, which can vary depending on network congestion at the time of withdrawal.

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